SIDEKICKS

PRIVACY POLICY

At TAILORS VENTURES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us or use our website.

1. Who We Are

TAILORS VENTURES
Email: info@tailors.ventures
Telephone: +40750437033

For the purposes of applicable data protection laws, TAILORS VENTURES is the data controller responsible for your personal information.

2. Information We Collect

We may collect personal information when you contact us, request a quotation, place an order, or communicate with us. This may include:

  • Your name
  • Company name
  • Email address
  • Telephone number
  • Billing or delivery address
  • Details of your furniture requirements
  • Information relating to your orders and quotations
  • Any other information you choose to provide to us

We do not collect payment card details through our website.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries;
  • Prepare quotations;
  • Process and fulfil orders;
  • Arrange deliveries and installations;
  • Communicate with you about your order;
  • Provide customer service;
  • Maintain our business records;
  • Send marketing communications where permitted by law;
  • Improve our website and services.

We will only use your personal information where we have a lawful basis to do so.

4. Google Analytics

We use Google Analytics on our website to understand how visitors use the website and to help us improve its performance. Google Analytics may collect information such as your device, browser, approximate location, pages visited and how you interact with our website. We do not use Google Analytics to intentionally collect your name, email address or other information that directly identifies you.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties where necessary to operate our business, for example:

  • Furniture manufacturers and suppliers;
  • Delivery and installation companies;
  • IT and website service providers;
  • Professional advisers;
  • Accounting or payment service providers;
  • Government, regulatory or law-enforcement authorities where legally required.

We only share information where necessary and appropriate.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records and complying with our legal and accounting obligations. When information is no longer required, we will securely delete or dispose of it where appropriate.

7. Your Rights

Depending on applicable data protection law, you may have rights including the right to:

  • Request access to your personal information;
  • Ask us to correct inaccurate information;
  • Request deletion of your information;
  • Object to certain uses of your information;
  • Request restriction of processing;
  • Withdraw consent where processing is based on consent;
  • Request a copy of certain information in a portable format.

To exercise your rights, contact us at info@tailors.ventures. You also have the right to make a complaint to the relevant data protection authority if you believe your personal information has been handled unlawfully.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of storing or transmitting information can be guaranteed to be completely secure.

9. Cookies

Our website uses cookies associated with Google Analytics. For more information about the cookies we use and how you can manage them, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TAILORS VENTURES
Email: info@tailors.ventures
Telephone: +40750437033